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Challenges and Learning Needs of Nurse-Patients' Family Communication: Focus Group Interviews With Intensive Care Unit Nurses in South Korea

Authors
 Juhye Jin  ;  Youn-Jung Son  ;  Judith A Tate  ;  JiYeon Choi 
Citation
 EVALUATION & THE HEALTH PROFESSIONS, Vol.45(4) : 411-419, 2022-12 
Journal Title
EVALUATION & THE HEALTH PROFESSIONS
ISSN
 0163-2787 
Issue Date
2022-12
MeSH
Communication* ; Family ; Focus Groups ; Humans ; Intensive Care Units* ; Qualitative Research ; Republic of Korea
Keywords
communication ; families ; intensive care unit ; nurses ; qualitative study
Abstract
Intensive care unit (ICU) nurses are expected to facilitate effective day-to-day communication with patients and family members at the bedside. To date, communication training for ICU health care professionals has targeted mainly intensivists-in-training, but there is limited data on communication experience and needs to be evaluated among ICU nurses. This qualitative study used focus group interviews to explore daily communication experiences with patients' families and communication training needs and preferences among ICU nurses in South Korea. Five focus group interviews were conducted with 27 ICU nurses (4-6 nurses per group). The results of inductive qualitative content analysis highlighted four main categories: "Perceived difficulties during communication," "burden from working conditions," "endeavors to promote communication skills," and "strategies for cultivating effective communication." Regarding suggestions for future communication training, nurses preferred interactive learning with peer-support over traditional methods (e.g., lectures). Nurses also suggested that communication training for ICU nurses should include learning skills appropriate for difficult situations (e.g., angry family members). Findings from this study can serve as a framework for stakeholders in ICU care and healthcare education (e.g., hospital and nursing administrators, nurse educators) when designing communication training to support ICU nurses with their practical knowledge and communication skills.
Files in This Item:
T202300148.pdf Download
DOI
10.1177/01632787221076911
Appears in Collections:
3. College of Nursing (간호대학) > Dept. of Nursing (간호학과) > 1. Journal Papers
Yonsei Authors
Choi, JiYeon(최지연) ORCID logo https://orcid.org/0000-0003-1947-7952
URI
https://ir.ymlib.yonsei.ac.kr/handle/22282913/192932
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