북한이탈주민 정착지원 실무자의 직업적 자기효능감과 소진 관계에서 회복탄력성의 매개효과

Abstract

The purpose of this study was to examine the mediating effect of resilience in the relationships between occupational self-efficacy and burnout among Settlement Support Workers for North Korean Defectors. The subjects of the study were 144 Settlement Support Workers for North Korean Defectors. For analysis, SPSS 25.0, and SPSS Process macro 3.5 was used for descriptive statistics, reliability analysis, correlation analysis, t-test, mediating effect analysis. The analysis results are as follows. First, occupational self-efficacy and resilience have a negative correlation to burnout. Second, occupational self-efficacy has a negative effect on burnout. Third, resilience has a significant mediating effect between occupational self-efficacy and burnout. The results were the same when classified by born from South Korea and North Korea. Fourth, the R-Square value of settlement support workers from North Korea increased more than that of settlement support workers from South Korea when resilience was included as a variable affecting burnout. Based on the results of this study, it was discussed the implications of reducing burnout of Settlement Support Workers for North Korean Defectors by considering their occupational self-efficacy and resilience.