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보건소 진료서비스 이용자의 만족도에 관한 연구
DC Field | Value | Language |
---|---|---|
dc.contributor.author | 조우현 | - |
dc.date.accessioned | 2020-07-02T16:46:19Z | - |
dc.date.available | 2020-07-02T16:46:19Z | - |
dc.date.issued | 1998 | - |
dc.identifier.issn | 1225-7613 | - |
dc.identifier.uri | https://ir.ymlib.yonsei.ac.kr/handle/22282913/176349 | - |
dc.description.abstract | The aim of this study was to examine differences in the level of satisfaction with medical care at a public health center between patients receiving free-care compared to those paying out-of-pocket. SERVQUAL(Comprehensive Service Quality Measurement Scale), a pyschometrically valid measure for evaluating hospital service quality, was used to assess patient satisfaction. The study sample consisted of 279 patients who received medical care at a public health center. The interview was conducted between April 23 and May 7, 1998. The results was as follow: 1. There were more elderly people among free-care patients than out-of-pocket patients. Education and income levels were lower amongs those receiving free-care. There were, however, no differences in the distribution of gender and religion between the two groups. Patients receiving free-care tended to visit the public health center more frequently compared to those self-paying patients. 2. Overall, free-care patients showed higher satisfaction level than that of self-paying patients. except for the dimension on sympathy and shape. | - |
dc.description.statementOfResponsibility | open | - |
dc.language | Korean | - |
dc.publisher | 한국의료QA학회 | - |
dc.relation.isPartOf | Quality Improvement in Health Care (한국의료QA학회지) | - |
dc.rights | CC BY-NC-ND 2.0 KR | - |
dc.title | 보건소 진료서비스 이용자의 만족도에 관한 연구 | - |
dc.title.alternative | Patient satisfaction of medical care in a public health center | - |
dc.type | Article | - |
dc.contributor.college | College of Medicine (의과대학) | - |
dc.contributor.department | Dept. of Preventive Medicine and Public Health (예방의학교실) | - |
dc.contributor.googleauthor | 문영신 | - |
dc.contributor.googleauthor | 조우현 | - |
dc.contributor.googleauthor | 강임옥 | - |
dc.contributor.localId | A03869 | - |
dc.relation.journalcode | J02585 | - |
dc.contributor.alternativeName | Cho, Woo Hyun | - |
dc.contributor.affiliatedAuthor | 조우현 | - |
dc.citation.volume | 5 | - |
dc.citation.number | 1 | - |
dc.citation.startPage | 2 | - |
dc.citation.endPage | 14 | - |
dc.identifier.bibliographicCitation | Quality Improvement in Health Care (한국의료QA학회지), Vol.5(1) : 2-14, 1998 | - |
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