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보건소 진료서비스 이용자의 만족도에 관한 연구

DC Field Value Language
dc.contributor.author조우현-
dc.date.accessioned2020-07-02T16:46:19Z-
dc.date.available2020-07-02T16:46:19Z-
dc.date.issued1998-
dc.identifier.issn1225-7613-
dc.identifier.urihttps://ir.ymlib.yonsei.ac.kr/handle/22282913/176349-
dc.description.abstractThe aim of this study was to examine differences in the level of satisfaction with medical care at a public health center between patients receiving free-care compared to those paying out-of-pocket. SERVQUAL(Comprehensive Service Quality Measurement Scale), a pyschometrically valid measure for evaluating hospital service quality, was used to assess patient satisfaction. The study sample consisted of 279 patients who received medical care at a public health center. The interview was conducted between April 23 and May 7, 1998. The results was as follow: 1. There were more elderly people among free-care patients than out-of-pocket patients. Education and income levels were lower amongs those receiving free-care. There were, however, no differences in the distribution of gender and religion between the two groups. Patients receiving free-care tended to visit the public health center more frequently compared to those self-paying patients. 2. Overall, free-care patients showed higher satisfaction level than that of self-paying patients. except for the dimension on sympathy and shape.-
dc.description.statementOfResponsibilityopen-
dc.languageKorean-
dc.publisher한국의료QA학회-
dc.relation.isPartOfQuality Improvement in Health Care (한국의료QA학회지)-
dc.rightsCC BY-NC-ND 2.0 KR-
dc.title보건소 진료서비스 이용자의 만족도에 관한 연구-
dc.title.alternativePatient satisfaction of medical care in a public health center-
dc.typeArticle-
dc.contributor.collegeCollege of Medicine (의과대학)-
dc.contributor.departmentDept. of Preventive Medicine and Public Health (예방의학교실)-
dc.contributor.googleauthor문영신-
dc.contributor.googleauthor조우현-
dc.contributor.googleauthor강임옥-
dc.contributor.localIdA03869-
dc.relation.journalcodeJ02585-
dc.contributor.alternativeNameCho, Woo Hyun-
dc.contributor.affiliatedAuthor조우현-
dc.citation.volume5-
dc.citation.number1-
dc.citation.startPage2-
dc.citation.endPage14-
dc.identifier.bibliographicCitationQuality Improvement in Health Care (한국의료QA학회지), Vol.5(1) : 2-14, 1998-
Appears in Collections:
1. College of Medicine (의과대학) > Dept. of Preventive Medicine (예방의학교실) > 1. Journal Papers

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