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의료서비스에서 SERVQUAL 활용에 대한 고찰
- Other Titles
- Application of the SERVQUAL Scale to Health Care Services
- Authors
- 조우현 ; 이선희 ; 최귀선 ; 문기태
- Citation
- Korean Journal of Health Policy and Administration (보건행정학회지), Vol.9(4) : 140-156, 1999
- ISSN
- 1225-4266
- Issue Date
- 1999
- Files in This Item:
- T199902829.pdf Download
- Appears in Collections:
- 1. College of Medicine (의과대학) > Dept. of Preventive Medicine (예방의학교실) > 1. Journal Papers
- Yonsei Authors
- Cho, Woo Hyun(조우현)
- 사서에게 알리기
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