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Emotional Labor and Burnout: A Review of the Literature

DC Field Value Language
dc.contributor.author김창수-
dc.date.accessioned2018-08-28T16:48:08Z-
dc.date.available2018-08-28T16:48:08Z-
dc.date.issued2018-
dc.identifier.issn0513-5796-
dc.identifier.urihttps://ir.ymlib.yonsei.ac.kr/handle/22282913/161953-
dc.description.abstractThis literature review was conducted to investigate the association between emotional labor and burnout and to explore the role of personality in this relationship. The results of this review indicate that emotional labor is a job stressor that leads to burnout. Further examination of personality traits, such as self-efficacy and type A behavior pattern, is needed to understand the relationships between emotional labor and health outcomes, such as burnout, psychological distress, and depression. The results also emphasized the importance of stress management programs to reduce the adverse outcomes of emotional labor, as well as coping repertories to strengthen the personal potential suitable to organizational goals. Moreover, enhancing employees' capacities and competence and encouraging a positive personality through behavior modification are also necessary.-
dc.description.statementOfResponsibilityopen-
dc.languageEnglish-
dc.publisherYonsei University-
dc.relation.isPartOfYONSEI MEDICAL JOURNAL-
dc.rightsCC BY-NC-ND 2.0 KR-
dc.rightshttps://creativecommons.org/licenses/by-nc-nd/2.0/kr/-
dc.subject.MESHPsychological Adaptation-
dc.subject.MESHAdult-
dc.subject.MESHProfessional *Burnout-
dc.subject.MESHDepression/psychology-
dc.subject.MESH*Emotions-
dc.subject.MESHFemale-
dc.subject.MESHHumans-
dc.subject.MESHMale-
dc.subject.MESH*Occupational Stress-
dc.subject.MESH*Personality-
dc.subject.MESHPsychological/psychology Stress-
dc.subject.MESHSurveys and Questionnaires-
dc.titleEmotional Labor and Burnout: A Review of the Literature-
dc.typeArticle-
dc.contributor.collegeCollege of Medicine-
dc.contributor.departmentDept. of Preventive Medicine-
dc.contributor.googleauthorDa Yee Jeung-
dc.contributor.googleauthorChangsoo Kim-
dc.contributor.googleauthorSei Jin Chang-
dc.identifier.doi10.3349/ymj.2018.59.2.187-
dc.contributor.localIdA01042-
dc.relation.journalcodeJ02813-
dc.identifier.eissn1976-2437-
dc.identifier.pmid29436185-
dc.subject.keywordEmotional labor-
dc.subject.keywordburnout-
dc.subject.keywordself-efficacy-
dc.subject.keywordtype A behavior pattern-
dc.contributor.alternativeNameKim, Chang Soo-
dc.contributor.affiliatedAuthorKim, Chang Soo-
dc.citation.volume59-
dc.citation.number2-
dc.citation.startPage187-
dc.citation.endPage193-
dc.identifier.bibliographicCitationYONSEI MEDICAL JOURNAL, Vol.59(2) : 187-193, 2018-
dc.identifier.rimsid59544-
dc.type.rimsART-
Appears in Collections:
1. College of Medicine (의과대학) > Dept. of Preventive Medicine (예방의학교실) > 1. Journal Papers

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