Cited 136 times in
Emotional Labor and Burnout: A Review of the Literature
DC Field | Value | Language |
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dc.contributor.author | 김창수 | - |
dc.date.accessioned | 2018-08-28T16:48:08Z | - |
dc.date.available | 2018-08-28T16:48:08Z | - |
dc.date.issued | 2018 | - |
dc.identifier.issn | 0513-5796 | - |
dc.identifier.uri | https://ir.ymlib.yonsei.ac.kr/handle/22282913/161953 | - |
dc.description.abstract | This literature review was conducted to investigate the association between emotional labor and burnout and to explore the role of personality in this relationship. The results of this review indicate that emotional labor is a job stressor that leads to burnout. Further examination of personality traits, such as self-efficacy and type A behavior pattern, is needed to understand the relationships between emotional labor and health outcomes, such as burnout, psychological distress, and depression. The results also emphasized the importance of stress management programs to reduce the adverse outcomes of emotional labor, as well as coping repertories to strengthen the personal potential suitable to organizational goals. Moreover, enhancing employees' capacities and competence and encouraging a positive personality through behavior modification are also necessary. | - |
dc.description.statementOfResponsibility | open | - |
dc.language | English | - |
dc.publisher | Yonsei University | - |
dc.relation.isPartOf | YONSEI MEDICAL JOURNAL | - |
dc.rights | CC BY-NC-ND 2.0 KR | - |
dc.rights | https://creativecommons.org/licenses/by-nc-nd/2.0/kr/ | - |
dc.subject.MESH | Psychological Adaptation | - |
dc.subject.MESH | Adult | - |
dc.subject.MESH | Professional *Burnout | - |
dc.subject.MESH | Depression/psychology | - |
dc.subject.MESH | *Emotions | - |
dc.subject.MESH | Female | - |
dc.subject.MESH | Humans | - |
dc.subject.MESH | Male | - |
dc.subject.MESH | *Occupational Stress | - |
dc.subject.MESH | *Personality | - |
dc.subject.MESH | Psychological/psychology Stress | - |
dc.subject.MESH | Surveys and Questionnaires | - |
dc.title | Emotional Labor and Burnout: A Review of the Literature | - |
dc.type | Article | - |
dc.contributor.college | College of Medicine | - |
dc.contributor.department | Dept. of Preventive Medicine | - |
dc.contributor.googleauthor | Da Yee Jeung | - |
dc.contributor.googleauthor | Changsoo Kim | - |
dc.contributor.googleauthor | Sei Jin Chang | - |
dc.identifier.doi | 10.3349/ymj.2018.59.2.187 | - |
dc.contributor.localId | A01042 | - |
dc.relation.journalcode | J02813 | - |
dc.identifier.eissn | 1976-2437 | - |
dc.identifier.pmid | 29436185 | - |
dc.subject.keyword | Emotional labor | - |
dc.subject.keyword | burnout | - |
dc.subject.keyword | self-efficacy | - |
dc.subject.keyword | type A behavior pattern | - |
dc.contributor.alternativeName | Kim, Chang Soo | - |
dc.contributor.affiliatedAuthor | Kim, Chang Soo | - |
dc.citation.volume | 59 | - |
dc.citation.number | 2 | - |
dc.citation.startPage | 187 | - |
dc.citation.endPage | 193 | - |
dc.identifier.bibliographicCitation | YONSEI MEDICAL JOURNAL, Vol.59(2) : 187-193, 2018 | - |
dc.identifier.rimsid | 59544 | - |
dc.type.rims | ART | - |
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