디지털 헬스케어 서비스에 대한 보건의료제공자의 인식

Abstract

Objectives: The purpose of this study is to examine healthcare providers’ understanding, opinions and requirements about digital healthcare services. Methods: We conducted an online survey of 1,942 healthcare providers on their opinions about digital (or information technology-based) healthcare services between May 15 to 31, 2017. The respondents were divided into four groups: medical doctors, nurses, other certified personnel, and the remainings. The characteristics of respondents were summarized as number and percentage. Chi-square test was used to assess statistical differences according to job. Results: More than half of the respondents knew about digital healthcare, and the awareness of doctors was higher than other groups (70.5%, p<0.001). Only a part of the respondents (31.8%) ever used digital healthcare services, and 67.7% of them used services for self-care. A majority of respondents answered that digital healthcare could improve the quality of healthcare (88.2%) and they were willing to use digital healthcare services in the future (72.2%). Respondents were most concerned about the risks of mistakes or medical accidents (37.7%) and security of personal information (28.3%), when digital healthcare was applied to real practice. Most wanted services were ‘personal health record management’ and ‘disease prevention information’ in the prevention area, and ‘notification for medication’ and ‘notification for treatment schedule’ in the treatment area. Conclusions: There was a high expectation for the digital healthcare services in the healthcare providers. Therefore, if the considered problems are mitigated, the active introduction could be achieved.