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간호사의 직무만족도와 사회적 지지도와 상관관계

Title
간호사의 직무만족도와 사회적 지지도와 상관관계
Other Titles
Study on relationship between perceived job satisfaction and social support of nurses
Issue Date
1989
Publisher
연세대학교 보건대학원
Description
보건학과/석사
Abstract
[한글] 본 연구는 간호사의 직무만족과 사회적 지지와의 관계를 알아보고 간호사의 직무만족에 영향을 미치는 요인을 확인함으로서 간호사의 직무만족을 높일 수 있는 기초자료로 활용하며, 간호사의 개인적, 조직적, 직무특성 요인에 의한 직무만족 정도와 함께 새로운 사 회적 요인을 추가함으로써 직무 불만족시 생기는 이직 및 결근율을 감소시키고, 긍정적이고 생산적인 태도를 가지고 환자의 질적 간호향상 및 간호발전을 위한 방안을 모색하는데 도움이 되고자 시도되었다. 연구대상은 서울특별시와 경기도에 소재하는 2개 종합병원에 근무하는 간호사 136명을 대상으로 하여 실시하였으며 1989년 11월 14일부터 11월 18일까지 간호사의 직무만족과 인지된 사회적지지 정도에 대한 설문지를 배부하고 수집하였다. 본 연구에 사용된 도구로 직무만족 측정도구는 Stamps등 (1978)이 개발한 병원 간호사 직무만족도 측정도구를 사용하였으며 간호사가 인지하는 사회적지지 정도를 측정하는 도구는 Brant와 Weinert (1981)가 개발한 Personal Relationship Questionnaire (PRQ) Part Ⅱ를 사용하였다. 본 연구의 결과는 다음과 같다. 1. 직무만족 분석에서는 최대 가능점수 240점에 대하여 점수 140.30점 표준편차 15.33이며 평점은 최대점수 5점에 대하여 2.92점으로 나타났으며 또한 직무만족의 영역별 순위를 살펴보면 전문적 위치가 가장 만족한 요인이었으며 상호작용, 자율성, 업무요구, 행정의 순서이며 보수는 만족정도가 가장 낮은 요인으로 나타났다. 2. 간호사가 인지한 사회적지지 정도 분석에서는 최대 가능점수 125점에 대하여 점수 91.40점 표준편차 11.41이며 평점은 3.66점으로 나타났다. 간호사의 자기의존 정도는 최대 가능점수 25점에 대하여 점수 19.99점 표준편차 2.77이며 평점은 4.00점으로 나타났다. 또한 대상자가 인지하는 사회적지지 정도에서는 친밀감에 대한지지 정도가 점수 19.37점으로 가장 높았으며 양육의 기회가 16.74점으로 가장 낮게 나타났다. 대상자가 인지하는 사회적지지 정도와 자기의존 정도는 정상관 관계를 나타내지만 통계학적으로 유의한 상관관계는 아니었다. 그러나 인지한 사회적지지 영역 중 친밀감 및 도움과 지도는 역상관 관계를 나타냈고 통계학적으로는 유의하지 않았다. 3. 직무만족과 인지된 사회적지지 정도와의 관계에서는 높은 상관관계를 보여 (r=.45 P <.001)인지된 사회적지지 정도가 높을수록 직무만족 정도는 높은 것으로 나타났다. 대상자의 직무만족과 인지된 영역별 사회적지지 정도와의 관계에서는 모든 영역에서 유의한 상관관계를 나타냈으며 영역별 사회적 지지중 사회적 통합이 직무만족과 가장 높은 상관성을 내었고 (r=.41, P<.001), 양육의 기회가 비교적 낮은 상관성을 내었다. (r=.31, P<.001). 또한 직무만족과 자기의존 정도와의 관계는 역상관 관계로 직무만족이 높을수록 자기의존 정도는 낮아진다는 것으로 나타났지만 거의 무시될 만한 상관관계였다. (r=.03, P<.05). 4. 직무만족도에 영향을 미치는 요인을 살펴보면 조사 대상자의 연령, 결혼상태, 종교, 근무분야, 근무년한, 주거상태, 사회적지지정도 등 7개의 독립변수 중에서 사회적 지지 정도가 가장 영향을 주는 요인이었으며 이 요인으로 직무만족을 20.4%정도 설명할 수 있다. 이상을 살펴볼 때 간호사의 직무만족과 인지된 사회적지지 정도는 긍정적인 상관관계에 있으며 직무만족에 가장 큰 영향을 미치는 요인은 인지된 사회적 지지였다. 그러므로 직무만족을 높이기 위해서는 간호사들의 사회적 지지를 높여야 하며 또한 만족 정도가 낮은 요인으로 나타난 업무요구, 행정보수 등 직무외적 및 제도의 역기능으로 생기는 이직율, 결근율을 줄일 수 있는 제도적 개선책을 마련하는데 역점을 두어야 할 것 으로 사료된다. Study on Relationship between Perceived Job Satisfaction and Social Support of Nurses Cho Kwang Je Graduate School of Health, Science and Management, Yonsei University (Directed by Professor Oh Kasil) The purpose of this study was to analyze the relationship between job satisfaction and perceived social support level of nurses. The subjects of this study were 136 nurses who worked at two general hospitals, and one of which is in Seoul and the other located in Kyunggi-do. The instruments used for this study were a function questionnaire for the social support (The Personal Resource Questionnaire ; PRQ Part Ⅱ), developed by Brandt and Weinert, and a job satisfaction scale developed by Suamps et al. Data was obtained from 136 nurses by menas of a questionnaire which was distributed between November 14 to November 18, 1989. Analysis of the data was done by use of Mean, ANOVA, T or F Test, Regression, Pearson Product Moment Correlation Coefficients and Multiple Regression. The results of this study were as follows : 1. The mean score for job satisfaction for the nurses, as measured by questionnaire was 140.32 score of possible total of 240. In regard to order of subscales in job satisfaction, the professional subscale was the most satisfying factor among the subscales pay, professional status, administration, interaction, nurse-physician relationship, autonomy, task requirements, and the pay subscale was the least satisfying factor in the degree of job satisfaction. 2. The mean score of perceived social support, for the nurses, as measured by the questionaire in the nurses was 91.40 score of a possible total of 125 score. 3. The correlation between the degree of job satisfaction and the degree of perceived social support was found to be high. Therefore, more social support the nurses have, the higher their job satisfaction will be. For the correlation between the degree of job satisfaction and the subscales of the social support scale was found a positive correlation with each of the subscales of overall and relationship was statistically significant. The highest correlation was for the subscale social integretion and the lowest was for opportunity for nurturance. 4. As to the factor influencing the degree of the job satisfaction among the general characteristics and social support level, it was found that the degree of satisfaction with the perceived social support level was the most influential factor with 20.4% of the variance being explained by this factor. Based on the above findings, the conclusion that can be drawn that a positive correlation exists between the degree of job satisfaction and the degree of perceived social support. It was also found that of the factors influencing the job satisfaction the greatest was social support. Therefore, to assist in increasing the degree of job satisfaction for the nurses it is important to maxinize social support and decrease the nagative of absenteeism and turnover rate by improning pay, task requirements and administration
[영문] The purpose of this study was to analyze the relationship between job satisfaction and perceived social support level of nurses. The subjects of this study were 136 nurses who worked at two general hospitals, and one of which is in Seoul and the other located in Kyunggi-do. The instruments used for this study were a function questionnaire for the social support (The Personal Resource Questionnaire ; PRQ Part Ⅱ), developed by Brandt and Weinert, and a job satisfaction scale developed by Suamps et al. Data was obtained from 136 nurses by menas of a questionnaire which was distributed between November 14 to November 18, 1989. Analysis of the data was done by use of Mean, ANOVA, T or F Test, Regression, Pearson Product Moment Correlation Coefficients and Multiple Regression. The results of this study were as follows : 1. The mean score for job satisfaction for the nurses, as measured by questionnaire was 140.32 score of possible total of 240. In regard to order of subscales in job satisfaction, the professional subscale was the most satisfying factor among the subscales pay, professional status, administration, interaction, nurse-physician relationship, autonomy, task requirements, and the pay subscale was the least satisfying factor in the degree of job satisfaction. 2. The mean score of perceived social support, for the nurses, as measured by the questionaire in the nurses was 91.40 score of a possible total of 125 score. 3. The correlation between the degree of job satisfaction and the degree of perceived social support was found to be high. Therefore, more social support the nurses have, the higher their job satisfaction will be. For the correlation between the degree of job satisfaction and the subscales of the social support scale was found a positive correlation with each of the subscales of overall and relationship was statistically significant. The highest correlation was for the subscale social integretion and the lowest was for opportunity for nurturance. 4. As to the factor influencing the degree of the job satisfaction among the general characteristics and social support level, it was found that the degree of satisfaction with the perceived social support level was the most influential factor with 20.4% of the variance being explained by this factor. Based on the above findings, the conclusion that can be drawn that a positive correlation exists between the degree of job satisfaction and the degree of perceived social support. It was also found that of the factors influencing the job satisfaction the greatest was social support. Therefore, to assist in increasing the degree of job satisfaction for the nurses it is important to maxinize social support and decrease the nagative of absenteeism and turnover rate by improning pay, task requirements and administration
URI

http://ir.ymlib.yonsei.ac.kr/handle/22282913/117020
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2. 학위논문 > 4. Graduate School of Public Health (보건대학원) > 석사
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